At SPEEDSHIFT, we value your privacy and are committed to protecting your personal data in compliance with UAE regulations and international standards.
Data We CollectFull name, contact number, email address, driving license details, Emirates ID (if applicable), and payment information.
How We Use Your DataTo confirm bookings, process payments, deliver vehicles, comply with legal requirements, and improve our services.
Payment SecurityAll online payments are secured with SSL encryption. We do not store credit card details. Crypto payments are handled via secure blockchain gateways.
CookiesWe use cookies to enhance user experience and collect analytics data.
Data SharingWe do not sell or share your data with third parties except service providers who support our operations (e.g., payment gateways, delivery partners).
WhatsApp CommunicationsBy using our WhatsApp support, you agree to receive booking confirmations, reminders, and customer support messages.
Your RightsYou have the right to access, correct, or delete your data. Contact us anytime at [email protected].
Data RetentionWe retain customer data for legal compliance and operational purposes only as long as necessary.
Policy UpdatesWe may update this policy occasionally. Latest version will always be available on this page.
Website Usage AnalyticsWe track user interactions anonymously for the purpose of improving site performance and user experience, using tools such as Google Analytics.
GPS and Vehicle MonitoringAll vehicles may be equipped with GPS tracking to ensure security, monitor speed violations, and respond to emergencies. This data is not shared unless legally required.
CCTV FootageOur offices and handover points may be under video surveillance. Footage is retained for security and incident resolution only.
Marketing Communication ConsentWith your permission, we may send marketing content via email or SMS. You can unsubscribe at any time via the link in our messages.
Biometric or ID VerificationIf facial ID or document scans are used for identity verification, they are stored securely and only used to verify your eligibility and protect against fraud.
Third-Party IntegrationsWe may use third-party tools (e.g., payment processors, delivery services) who are contractually required to protect your data and not misuse it.
Children's PrivacyOur services are not intended for individuals under 18. We do not knowingly collect data from minors.
Data Access RequestYou can request a copy of the personal data we store about you by emailing us at [email protected].
Data RemovalIf you wish to have your personal data removed from our systems, please email us and we will handle your request in accordance with applicable regulations.
Data SecurityWe implement industry-standard encryption, firewalls, and access controls to keep your data protected at all times.